AUTORIZACIÓN DE TRATAMIENTO DE DATOS PERSONALES PLURALL COLOMBIA

Basic Information on Data Controllers and Authorizations

The User authorizes the Controllers to share the User's data and information to third-party service providers that each of the Controllers operates and manages, so that these providers can process the User's personal data for the proper management, administration of the respective relationship legal. Consequently, the User understands and accepts that by means of this authorization he grants these third parties authorization to access their Personal Data to the extent that they require it for the provision of the services for which they were contracted and subject to compliance with the duties that correspond to Plurall Pay and Plurall Capital as Responsible for the Treatment of personal data. For the purposes of this purpose, third parties include, among others, call and contact center service providers, messaging service providers, collection companies and legal professionals who collaborate with the entity in handling requests or recovering your portfolio, advertising and marketing service providers. In any case, these third parties will also be subject to the same confidentiality obligations in the handling of the information to which the Controllers are subject, with the legal limitations imposed by the applicable laws on the matter, in the jurisdiction where it is collected, archived, process or transmit.

By virtue of such authorization, the Data Controllers may access the data and information of the deposit accounts established in Pagos GDE SA (Powwi) or in those financial entities in which Plurall Pay is a digital correspondent, for the preparation of analyses, studies and behavioral projections of the User or of his transactional profile, with the purpose of evaluating the possibility of granting a credit or credit quota to the User. The results of said analyzes may be shared between the Data Controllers. The data will be transmitted to the technological providers of the Data Controllers to support the services that each of the Data Controllers provides.

Tu podrás ejercer los derechos que como titular de sus datos personales te asisten de acuerdo con el régimen de habeas data, contactándose con los Responsables del Tratamiento en los siguientes canales de atención: correo hola@plurall.com y teléfono (57) 3203020065.

Detailed Information on the Data Controllers and Authorizations

1. Responsible for the Treatment of Personal Data

PLURALL CAPITAL COLOMBIA S.A.S. (hereinafter "Plural Capital") identified with NIT 901.512.345-1, domiciled in the city of Bogotá, and PLURALL PAY COLOMBIA S.A.S. (hereinafter "Plurall Pay"), identified with NIT 901.512.344-4, with address in the city of Bogotá. Plurall Capital and Plurall Pay will be referred to jointly as the "Data Controllers" or individually as the "Data Controller", with one or another Controller depending on the context in which it has been used.

The User, as the owner of their personal information, including financial, credit, commercial, services, biometric data, the documentation provided and that from third countries, acting freely and voluntarily, authorizes in advance and expressly so that the Treatment Managers, carry out the treatment, handling, storage, verification and administration of said information, without this giving rise to payments or remuneration of any kind in their favor, directly or through their respective parent company, the subsidiaries, subordinates and/or associates of said parent company, the subsidiaries, subordinates and/or associates and in general the companies and other related entities, or whoever represents their rights, whether as assignee, beneficiary of these rights or in any other capacity. All activities will be understood, as a whole, as the “Treatment”.

2. Finalidades de Tratamiento comunes a los Responsables (Plurall Pay y Plurall Capital)

By virtue of the subscription of this document, the User authorizes the Responsible for the following purposes for the treatment of their data:

    1. Registrar y vincular al Usuario a la aplicación móvil (“APP”) de Plurall Pay y/o demás servicios, canales o medios de atención que tengan habilitados o habiliten los Responsables

    2. Carry out procedures to know the User and to prevent money laundering, the financing of terrorism, as well as to detect fraud and other illegal activities.

    3. Prevent money laundering, terrorist financing, as well as detect fraud and other illegal activities,
    4. Share personal data to financial entities allied with the Controllers so that they can carry out the link and knowledge of the User in the process of linking or opening financial products or services offered and operated by such allied financial entities.

    5. Promote, market or offer, individually or jointly, products and/or services of the Controllers or offered in a commercial alliance, through the Plurall Pay APP or any means or service channel that the Controllers have enabled or enable.

    6. Access, know and process data and information on the User's financial products or services (including those subject to bank reserves) that they have in financial entities allied with Plurall Pay or Plurall Capital, as well as receive, process and send electronic orders from the Plurall APP Pay to such entities, and present or make available to the User, in the APP, the result of such electronic orders on financial products or services of financial entities.

    7. Carry out analysis, studies and behavioral projections of the User or of their transactional profile, with the purpose of making credit ratings and sharing the results among the Treatment Managers;

    8. Prepare behavioral studies, statistics, surveys, analysis of market trends that allow those Responsible for Treatment to better understand the needs of Users;

    9. Maintain the support of operations, follow-up of incidents and fulfillment of obligations both of a pecuniary nature and of another nature;

    10. Comply with its legal and contractual obligations;

    11. Enviar mensajes, notificaciones o alertas a través de cualquier medio para remitir y divulgar información legal, de seguridad, promociones, campañas comerciales, publicitarias, de mercadeo, institucionales o de educación, sorteos, eventos u otros beneficios; e informar al Usuario acerca de las innovaciones efectuadas en la APP, sus productos y/o servicios; dar a conocer las mejoras o cambios en sus canales de atención, dar a conocer otros servicios y/o productos ofrecidos por los Responsables y o sus aliados comerciales, y confirmación de datos personales necesarios para la ejecución de la relación jurídica que se haya establecido entre ellos.

    12. Contactar al Usuario a través de correo electrónico para el envío de documentos contractuales, informativos, estados de cuenta o facturas en relación con las obligaciones derivadas de los contratos que celebre con Plurall Pay, con Plurall Capital, o con terceros aliados de éstos cuyos contratos se hayan celebrado a través de la APP.

    13. Provide the information to third parties with whom it has a contractual relationship and that it is necessary to deliver it for the fulfillment of the contracted object;

3. Finalidades de Tratamiento de Datos, Consulta y Reporte por Plurall Capital

The Treatment authorized by this act to Plurall Capital, as the person responsible for the Treatment, will have the following purposes:

    1. Process the credit request(s) made by the User to Plurall Capital;
    2. Validar, verificar y consultar la información económica y transaccional del Usuario con el propósito de evaluar la posibilidad otorgar el crédito solicitado.
    3. Consultar, verificar y confirmar, en Central de Información CIFIN, TRANSUNIÓN o a cualquier otra entidad pública o privada, nacional, extranjera o multilateral que administre o maneje bases de datos o información crediticia, o a cualquier otra entidad financiera de Colombia, o del exterior o de carácter multilateral, toda la información que se refiera al Usuario, sobre su comportamiento crediticio, financiero, comercial, de servicios y de terceros países de la misma naturaleza.
    4. Evaluate and perform analysis of the transactional behavior of the User in the Plurall Pay APP, as well as debits and payments made by the User to credit.
    5.  Exercise the rights of Plurall Capital as a creditor of the credits disbursed to the User, including those related to judicial and extrajudicial collection activities, and the related procedures to obtain the payment of the obligations in charge of the User or their employer, if applicable. ;
    6. To make both negative, positive or neutral reports, to the risk and information centers, such as CIFIN, TRANSUNION or any other entity of the same nature, in accordance with the provisions regarding habeas data, in accordance with the authorization established in favor of the Responsible of the Treatment later;

4. Autorizaciones a los Responsables del Tratamiento

El Usuario autoriza a los Responsables a acceder, consultar, recoger, recopilar y tratar datos o información relacionada con el o los productos o servicios financieros que tenga el Usuario en la(s) entidad(es) financiera(s) aliada(s) de a Plurall Pay y/o Plurall Capital, que sean accedidos a través de la APP de Plurall Pay, así como aquella derivada o producida del uso de tales productos o servicios financieros, o los mecanismos o instrumentos dispuestos para el uso de estos. Esta autorización se extiende a (i) datos o información sujeta a reserva bancaria del Usuario, que puede ser o no un dato personal, pero que se refiere al uso de un producto o servicio financiero; y (ii) aquellos datos o información bancaria del Usuario necesaria para prestar servicios de iniciación de pagos o de consulta de información de cuentas o productos financieros.

The User authorizes the Controllers to share the User's data and information to third-party service providers that each of the Controllers operates and manages, so that these providers can process the User's personal data for the proper management, administration of the respective relationship legal. Consequently, the User understands and accepts that by means of this authorization he grants these third parties authorization to access their Personal Data to the extent that they require it for the provision of the services for which they were contracted and subject to compliance with the duties that correspond to Plurall Pay and Plurall Capital as Responsible for the Treatment of personal data. For the purposes of this purpose, third parties include, among others, call and contact center service providers, messaging service providers, collection companies and legal professionals who collaborate with the entity in handling requests or recovering your portfolio, advertising and marketing service providers. In any case, these third parties will also be subject to the same confidentiality obligations in the handling of the information to which the Controllers are subject, with the legal limitations imposed by the applicable laws on the matter, in the jurisdiction where it is collected, archived, process or transmit.

The User authorizes the Treatment Managers so that directly or through their respective parent company, the subsidiaries, subordinates and/or associates of said parent company, the subsidiaries, subordinates and/or associates and in general the companies and other entities linked to the Responsible of Treatment, or those who represent their rights so that Personal Data and/or credit, financial, commercial and service data are transferred to third countries and/or kept and/or stored in third countries. of which he is the owner.

By means of this document, the User, freely, previously and spontaneously, authorizes Plurall Capital to receive and be notified of the communication referred to in Art. 12 of 1266 of 2008 to the email or last email address informed to Plurall Capital or the one that rests in the files of this or of Plurall Pay.

The Managers inform that the Treatment of the personal, economic and credit data of the Users by virtue of the previous authorizations will be carried out in accordance with the provisions of Law 1266 of 2008 and 1581 of 2012, and other legal and regulatory provisions that develop them. , modify, add or repeal.

5. Declaraciones del Usuario

El Usuario declara que la información suministrada por él y la que en el futuro suministre a los Responsables del Tratamiento, a través de cualquier medio, sea esta, de contacto, comercial, profesional, técnica, administrativa o financiera, es veraz, actual, verificable, completa y exacta. El Usuario entiende que son facultativas las respuestas a las preguntas que le sean hechas, cuando estas versen sobre datos sensibles o sobre los datos de las niñas, niños y adolescentes.

Finally, the User declares that he is aware of his rights and obligations, and that this authorization is part of the contractual relationship established with Plurall Pay and Plurall Capital.

El Usuario entiende y acepta que en cualquier momento podrá revocar o modificar la autorización y/o solicitar la supresión de los datos suministrados, si evidencia que en el Tratamiento no se respetan los principios, derechos y garantías constitucionales y legales, por medio de los canales provistos por los Responsables para tal fin señaladas en las Políticas de Tratamiento de Datos Personales de los Responsables, las cuales podrán ser consultadas, en la página web www.plurall.com

 

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