FAQs
How do I contact Plurall?
¡Puedes comunicarte con nosotros a través de nuestro correo hola@plurall.com para todo lo que necesites!
Where can I pay my Plurall credit?
Puedes pagar en cualquiera de los siguientes canales: A través de PSE en nuestra página web. En los 10,000 puntos aliados de Efecty. En nuestra app.
What fees does the Plurall account have?
None. Our digital account is free of fees. You will pay $0 for using it.
Is Plurall a bank?
No. Plurall is a FinTech that leverages proprietary and third-party technologies to help you achieve your business goals, through access to the digital payments and credit ecosystem. The electronic deposit accounts and the Visa Debit Card that you can open a request through our platform are issued by Pagos GDE S.A (Powwi), a company specialized in Deposit and Electronic Payments (SEDPE) under surveillance of the Financial Superintendence of Colombia.
Where can I pay for my loan?
You can pay for it either by PSE or at one out of the 10,000 allied points of Baloto or Efecty.
Does Plurall uses intermediaries?
No. Plurall is a 100% digital company and we do not have intermediaries. This helps keep our costs low so we can pass along the savings to you. Avoid being a fraud victim with third parties that appear on our behalf offering you help. Our service is so easy and simple you don't need anyone helping you!